We understand that making the perfect hair, merch and necessities selection isn't the easiest thing to do. At SEXII LIL THING we strive to have every customer fall in love with their hair and or products. Unfortunately due to the nature of our product, and health regulations, all of our hair extensions are final sale. We DO NOT have a Return or Exchange Policy unless there is a mistake on our end. In the event this happens, we will make the necessary changes to correct it immediately. NO REFUNDS, NO EXCHANGES, NO CANCELATIONS are accepted. Thanks for your cooperation !